Annual Statistical Supplement, 2003

SSA Claims Workloads

Table 2.F4 Number of Old-Age and Survivors Insurance claims, fiscal year 2002 (in thousands)
Workload Total Worker Family members
and survivors
Beginning-of-year pending 122.4 48.1 74.3
Received 3,213.7 1,736.9 1,476.8
Processed a 3,266.3 1,755.9 1,510.4
End-of-year pending 69.8 29.1 40.7
a. See Table 6.A1 for data on number of awards.
SOURCES: Office of Systems' Integrated Work Measurement System and the Office of Disability Operations, Division of Direct Service Operations Report.
NOTE: Before fiscal year 2001, the number of claims were from SSA field offices only, but they now come from all offices.
CONTACT: Shirley Hodges (410) 965-0635.
Table 2.F5 Number of Disability Insurance claims, fiscal year 2002 (in thousands)
Workload Total Worker Family members
and survivors
Beginning-of-year pending 482.3 458.0 24.3
Received 1,986.6 1,745.4 241.2
Processed a 1,985.6 1,738.9 246.7
End-of-year pending 483.3 464.5 18.8
a. See Table 6.A1 for data on number of awards.
SOURCES: Office of Systems' Integrated Work Measurement System and Office of Disability Operations, Division of Direct Service Operations Report.
NOTE: Before fiscal year 2001, the number of claims were from SSA field offices only, but they now come from all offices.
CONTACT: Shirley Hodges (410) 965-0635.
Table 2.F6 Number of Supplemental Security Income claims, fiscal year 2002 (in thousands)
Workload Total Aged Blind or disabled
Beginning-of-year pending 425.0 4.1 420.9
Received 2,010.6 169.0 1,841.6
Processed a 1,979.8 167.9 1,811.9
End-of-year pending 455.8 5.2 450.6
a. See Table 7.A8 for data on number of awards.
SOURCES: Office of Systems' Integrated Work Measurement System and Office of Disability Operations, Division of Direct Service Operations Report.
NOTE: Before fiscal year 2001, the number of claims were from SSA field offices only, but they now come from all offices.
CONTACT: Shirley Hodges (410) 965-0635.