At a Glance


Regional Commissioner, Grace M. Kim

Grace M. Kim, SF Region Commissioner

As the most successful domestic program in our nation's history, Social Security is fundamental to economic security, contributing to the basic well being, health and quality of life for the American people. Our mission is to deliver Social Security services that meet the changing needs of the public. We support our mission by providing excellent service to those who visit us online, call or write us, or visit our local offices. We are committed to maintaining exceptional service to our public.

In fulfilling our mission, the San Francisco Region is committed to:

Respect: Treat everyone with dignity, courtesy and fairness
Responsiveness: Listen to, consider and act appropriately on the needs of others
Caring: Show concern, compassion and understanding for others
Teamwork: Work together in cooperation and partnership with honest communication

We serve the people of Arizona, California, Nevada, Hawaii, Guam, American Samoa and the Commonwealth of the Northern Mariana Islands.

We are a highly diverse workforce of 6,500 employees spread over six time zones.  More than 43% of us are bilingual or multilingual and we speak over 70 languages.

Our region has 162 local offices, 6 telephone service centers, 17 Disability Determination Services offices, 20 hearings offices, and the Western Program Service Center.

We pay almost $100 billion annually to more than 8.3 million people through the Social Security and Supplemental Security Income programs.  In addition to retirement benefits, we also pay disability, family and survivor benefits.

We are committed to providing a high level of service to all who need our help.